Articles & White Papers
These articles explore leadership, operational excellence, project management, and organizational performance. They reflect the principles that guide our advisory, training, and speaking work — grounded in practical experience and real-world application.
What Exactly Is an Operational Excellence Assessment?
What Exactly Is an Operational Excellence Assessment? Recently, I was walking the floor of a large distribution hub in Memphis with a leadership team
Who owns business process improvement with no CI team?
Who owns business process improvement with no CI team? I recently spent time at a mid-sized logistics facility here in Southwest Florida where the
How Do You Setup Organizational Transformation Governance?
How Do You Setup Organizational Transformation Governance? You set up organizational transformation governance by pulling together a small steering
When Should Leaders Stop a Strategic Initiative?
When Should Leaders Stop a Strategic Initiative? If you are asking when you should stop a strategic initiative, the answer is the moment your
What Is a Continuous Improvement Framework and Which One Fits?
What is a continuous improvement framework and which one fits? A continuous improvement framework is a structured set of rules, tools, and daily
What Is Operational Excellence When Executing Strategy?
What Is Operational Excellence When Executing Strategy? When leaders ask me about operational excellence, they often expect a rigid framework or a
How Do You Roll Out a Continuous Improvement Framework?
You roll out a continuous improvement framework across multiple locations by setting one strict corporate standard, allowing necessary site-level
What Is Change Management How Does It Drive Results?
What Is Change Management and How Does It Drive Results? If you find yourself asking what is change management, the most practical answer is that it
Is Your Business Integration Strategy Actually Working?
Is Your Business Integration Strategy Actually Working? Your business integration strategy is likely failing because leaders constantly confuse
What Drives a Continuous Improvement Culture?
What Drives a Continuous Improvement Culture? You build a continuous improvement culture by abandoning theory and committing to the relentless, daily
Who Leads A Proper Operational Excellence Assessment?
The best person to conduct your operational excellence assessment depends entirely on your willingness to face uncomfortable truths. If you simply
Why Is Accountability in Leadership Essential?
Why Is Accountability in Leadership Essential? Why is accountability in leadership essential? It is the only force capable of turning high-level