by Susie Wentz | Aug 18, 2026 | Uncategorized
Why Process Improvements Don’t StickI spent last Tuesday walking the floor of a mid-sized logistics operation in Tampa. The operations manager was frustrated because they had just rolled out a new inventory routing protocol two months ago, and the teams were...
by Susie Wentz | Jul 30, 2026 | Corporate Training
The corporate world is littered with alarming statistics about change initiative failure, making improvement efforts feel like a losing battle before they even begin. McKinsey famously reported that 70 percent of change programs fail to achieve their goals, largely...
by Susie Wentz | Jul 14, 2026 | Process Mapping
When leaders seek to improve operational efficiency, they often ask for a diagram. They want a clean, linear representation of how work gets done. However, the true value of process mapping for teams lies far beyond the boxes and arrows on a whiteboard. The diagram...
by Susie Wentz | Jul 6, 2026 | Continuous Improvement
Implementing Continuous Improvement Strategies for Scale The modern business landscape is defined by complex supply chain friction, shifting market demands, and an execution gap that frequently traps middle management. In response to these pressures, a pervasive and...
by Susie Wentz | Jul 1, 2026 | Continuous Improvement
Why Training Is Not the Finish Line In my experience one of the most common missteps organizations make is treating training as the ultimate destination. Leaders often bring their teams into a conference room for a day or two, present slide decks on principles, hand...
