by Susie Wentz | Oct 12, 2026 | Uncategorized
How Do You Sequence a Transformation Across an Operation? You sequence a transformation by finalizing your strategy, mapping the necessary processes, building a structure to support those processes, and then equipping your people to execute. When I commanded in the...
by Susie Wentz | Oct 12, 2026 | Uncategorized
What Exactly Is an Operational Excellence Assessment?Recently, I was walking the floor of a large distribution hub in Memphis with a leadership team that was struggling to meet its quarterly targets. They had brought us in because they could not figure out where their...
by Susie Wentz | Oct 6, 2026 | Uncategorized
Who owns business process improvement with no CI team?I recently spent time at a mid-sized logistics facility here in Southwest Florida where the local leaders were struggling with a familiar problem. When you ask who is responsible for business process improvement in...
by Susie Wentz | Oct 5, 2026 | Uncategorized
How Do You Setup Organizational Transformation Governance?You set up organizational transformation governance by pulling together a small steering group of senior leaders who own the resources, meeting biweekly with a rigid standing agenda, and forcing the hardest...
by Susie Wentz | Sep 30, 2026 | Uncategorized
When Should Leaders Stop a Strategic Initiative?If you are asking when you should stop a strategic initiative, the answer is the moment your pre-defined exit criteria are breached and the evidence shows the original assumptions are invalid. In my time holding command...
by Susie Wentz | Sep 28, 2026 | Uncategorized
What is a continuous improvement framework and which one fits? A continuous improvement framework is a structured set of rules, tools, and daily routines that a business uses to systematically identify problems, reduce waste, and increase operational quality over...
